PRIVACY POLICY
Effective Date: 04.08.2025
NBA Transportation LLC (“Company,” “we,” “our,” or “us”) respects and protects the privacy of all clients and visitors who use our website and services. This Privacy Policy outlines how we collect, use, and safeguard your personal information.
1. Information We Collect
We may collect the following types of personal information:
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Contact Details: Name, phone number, email address, and mailing address.
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Ride Information: Pick-up/drop-off locations, mobility needs (e.g., wheelchair, walker), ride date and time.
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Health or Mobility Details: Only as necessary to coordinate safe transportation.
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Insurance Information: When applicable, to verify coverage or process claims.
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Website Data: Non-identifiable technical data like browser type, device used, and IP address for site performance and security purposes.
2. How We Use Your Information
Your information is used solely for the purpose of delivering reliable, professional transportation services. We may use it to:
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Confirm and schedule your rides
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Contact you about your booking
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Provide customer support
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Improve our services and website functionality
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Respond to legal obligations or enforce company policies
3. How Your Information is Protected
We take data security seriously. We implement appropriate physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
4. Sharing Your Information
We do not sell or rent your personal information to any third parties. We may share information only with:
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Insurance providers for billing purposes (if applicable)
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Authorized staff or drivers solely to carry out services requested
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Legal authorities, if required by law or court order
5. Cookies and Website Tracking
Our website may use cookies or basic analytics tools to improve user experience and monitor site performance. These do not collect personally identifiable information.
6. Your Rights and Choices
You have the right to:
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Request access to or correction of your personal data
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Withdraw consent where applicable
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Ask for your information to be deleted, subject to service or legal requirements
To make such a request, please contact us using the information below.
7. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect information from children without parental consent.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website. Significant changes will be clearly communicated.
9. Contact Us
For questions, concerns, or privacy requests, please contact:
Phone: (763) 400-6688
Email: nbatransportationllc@gmail.com